Louise Owenby and her husband have owned their vacation home in Bend, Oregon since April 2004, but they only recently decided to convert it to a vacation rental. Louise speaks with Christine about the challenges and rewards of launching a vacation rental business. << MORE >>
"I usually send an email follow up along with a brief voicemail within an hour of receiving an inquiry, but I never hear back. At what point does customer service become an annoyance?"<< MORE >>
At what point during the booking process should an owner mark their calendar as "booked"? When a renter says, "yes, I want to book," or when you've received their check? And how do you answer inquiries you receive in the interim? Christine advises the best way to handle this situation.<< MORE >>
What to do if a renter damages an expensive item during their stay and the amount to repair it costs more than the amount of the security deposit? Christine provides several suggestions for how to handle this difficult situation.
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Christine speaks with Traci Stevens of Classic Home Care about the benefits of working with a housekeeper who understands the vacation rental business.<< MORE >>
Condo owner Marti Swift shares her experience dealing with a maintenance disaster on New Year's Day and talks with Christine about how she now handles preventative maintenance.<< MORE >>
Christine talks with real estate agent Meredith McKenzie about the benefits of buying condos vs. single family homes for use as a vacation rental. << MORE >>
Christine interviews Bob Moore about his experience as a long-distance vacation rental owner and learns his perspectives on selecting vacation rental websites and responding to inquiries. http://ownercommunity.homeaway.com ...<< MORE >>
An owner asks: "I'm considering allowing pets in my vacation rental. What steps do I need to take before I allow guests to bring their pets?" Christine explains the steps involved in a comprehensive pet policy.<< MORE >>
Stephen Fishman, author of Every Landlord's Tax Deduction Guide, shares tips on how to file your vacation rental income taxes, deduct for depreciation, and address the hobby loss rule. http://ownercommunity.homeaway.com ...<< MORE >>
Christine interviews vacation rental owner and web designer, Robin Clapp of Web-Design-By-Robin.com, about the use of personal websites for marketing vacation rental homes. http://ownercommunity.homeaway.com. ...<< MORE >>
In their second interview, Janet Portman, author and attorney, answers Christine's questions about screening vacation rental guests under the Fair Housing Act and Americans with Disabilities Act (ADA). http://OwnerCommunity.HomeAway.com ...<< MORE >>
Christine interviews Janet Portman, an attorney specializing in landlord/tenant law, on the subject of Limited Liability Corporations and why they may create a false sense of security for vacation rental owners. ...<< MORE >>
Christine shares some guidelines for when you might charge guests for damage and when to consider it a cost of doing business or normal wear and tear. ...<< MORE >>
Christine interviews Marino Tomacelli about his unique vacation home, "Taninah", featured on HGTV's Most Extreme Homes, and his partnerships with local tour operators. ...<< MORE >>
Jeannie Laird, Photo Department Manager for VRBO.com, shares her strategies for managing vacation rentals from afar and working with a property management company and her recent experience with break-ins. ...<< MORE >>
Christine interviews real estate agent and vacation rental owner, Brenda Schiemo-Smith about the real estate market in Minnesota and operating her lakeshore vacation rentals.
In her second interview with David Motley, President of Colonial Savings, Christine discusses the current mortgage situation, tips for buying vacation homes, and options for refinancing.
This has run through my mind a million times before, and I really think that you can still call it beachfront. The way that I've justified this is I think about a hotel.
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Christine talks with the President of Colonial National Mortgage and vacation home owner, David Motley, about mortgaging and refinancing options for vacation homes.
Christine talks with new owner, Ross Buhrdorf, about preparing his property, starting the rental process and what he'd like to change about the HomeAway sites. ...<< MORE >>
Christine chats with Keystone area owner, Bev Babich, about her experience renting her home and the unique, co-op that Bev participates in with her rental neighbors.<< MORE >>
Christine chats with Hawaii owner, Hank Drayton, about how and why he bought his property and how the vacation rental business has changed since he started 19 years ago.
Christine talks with Trey Herschap, HomeAway's Director of Trust & Safety, about the Rent With Confidence Guarantee and what it means for vacation rental owners.
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I know having a vacation rental property can make your utility rates go up astronomically. I was just speaking to an owner yesterday who was complaining that travelers leave their doors open and leave the air conditioning on, and their utility bill was over $600, whereas in the normal off-season, it's usually around $85 to $100. That could really cut into your bottom line.<< MORE >>
Christine answers a question from an owner who wants to know if it's better to charge one all-inclusive rate or to break the rental rate into parts (cleaning fee, sales tax, etc.). ...<< MORE >>
This week, Christine answers a question from a North Myrtle Beach owner about how to handle requests for weeks that don't fit into the typical Saturday to Saturday model. << MORE >>
This week, Christine answers a question from a Bodega Bay owner who wonders if there are any companies that provide damage insurance for vacation rental homes. << MORE >>
Christine talks with Branson vacation rental owner Valerie Budd about her decision to switch from a property management company to renting by owner. << MORE >>
We're introducing a new segment to the How to Rent Vacation Properties by Owner podcast series, "Ask Christine". This week, Christine answers a question asked by a potential owner who wonders whether he should invest in a 3BR or a 4BR house on Lake Hartwell. << MORE >>
Christine talks with successful vacation rental owner and rent by owner "purist," Robin Clapp about why she bought her vacation home, what she enjoys about the process, and how's she's handled the unusually warm winter. << MORE >>
Christine Karpinski speaks with Belinda Watson of the Florida Department of Revenue about collecting sales taxes for vacation rental properties. << MORE >>
Christine talks about the different kinds of vacation rental properties from RVs to teepees to cabooses, as well as, the number one mistake that vacation rental owners make and how to get financing. << MORE >>
Christine discusses the current best buy areas for vacation homes, how to find a real estate agent, and what she would say to someone interested in the vacation rental business. << MORE >>
Christine chats about how to find the perfect housekeeper, the importance of liability insurance, and why vacation rental owners should contact a lawyer before setting up an LLC. << MORE >>
Christine talks about the business side of the vacation rental owner experience including why to write a business plan, how the real estate bubble is affecting vacation properties, and how to effectively advertise. << MORE >>